Overview
R&O Cleaning Services respects your privacy. This Privacy Policy describes how we collect and use information when you visit our website, submit a cleaning request, contact us by text message, call us, email us, or interact with our social media profiles.
By using this website or submitting your information, you agree to the practices described in this Privacy Policy.
Information We Collect
We may collect personal information that you voluntarily provide when requesting a cleaning estimate, contacting us, or submitting a website form. This may include:
- Name
- Phone number
- Email address
- Project address or city
- Service requested
- Message details about your home, office, or cleaning needs
We may also collect basic website usage information, such as browser type, device information, pages visited, and general interaction data if analytics or tracking tools are installed on the website.
How We Use Your Information
R&O Cleaning Services uses the information you provide to communicate with you and respond to your cleaning request.
- To respond to cleaning estimate requests
- To schedule in-person cleaning visits
- To discuss residential cleaning, office cleaning, regular cleaning, or deep cleaning
- To provide customer support and follow-up communication
- To improve our website, services, and communication process
- To maintain records related to inquiries and service requests
Calls, Text Messages, and Email
When you submit your phone number, text R&O Cleaning Services, or request a cleaning estimate, you authorize us to contact you by phone call, text message, or email regarding your inquiry.
Message and data rates may apply depending on your mobile carrier. You may ask us to stop contacting you by text at any time by replying with a clear request such as “STOP” or by contacting us directly.
Data Security
We take reasonable steps to protect the information submitted through our website and communication channels. However, no online transmission, website form, email, or text message can be guaranteed to be completely secure.
Please avoid sending sensitive personal information, financial information, or confidential documents through website forms unless specifically requested through a secure method.
Your Choices
You may contact R&O Cleaning Services to request that we update, correct, or remove information you have provided to us, subject to any records we may need to keep for business or legal purposes.
You may also choose not to provide certain information. However, some information may be necessary for us to respond to your cleaning request or schedule a visit.
Children’s Privacy
This website is intended for adults seeking cleaning services. We do not knowingly collect personal information from children under the age of 13. If we become aware that such information has been submitted, we will take reasonable steps to delete it.
Changes to This Privacy Policy
R&O Cleaning Services may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised “Last Updated” date.
Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact R&O Cleaning Services.
Request a cleaning visit in Abington, Philadelphia, or a nearby route.
Send a quick text to R&O Cleaning Services and tell us about your home or office. We’ll help you understand the right cleaning option and schedule your visit.